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Terms & Conditions
Terms of Use
By using the MTI® Equipment (“MTI”) website (the “Website”), you agree to the terms and conditions below. These terms can be changed, with or without notice, by MTI at its sole discretion. We encourage you to check back frequently. In addition, you understand and agree that the information provided on this website is advertising only and in no way constitutes an offer for the sale of goods or to provide a service. Further, you agree that you are eighteen (18) years of age or older. In compliance with the Children’s Online Privacy Protection Act, we do not knowingly solicit or collect information from minors and our marketing is not directed at minors.
Disclaimer of Liability
MTI strives to provide current and accurate information, including inventory information, in the documents published and displayed on this site. However, we cannot guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Our inventory may change and some time may pass between a sale and an update to inventory on the Website. For that reason, MTI makes no warranty of any kind, expressed or implied, and is not accountable for errors or omissions. MTI is not liable or responsible to any person or entity with respect to any loss or damage caused or alleged to be caused, directly or indirectly, by any information contained in this publication.
Copyrights
All photos, text, and videos on this website are the property of MTI and may not be used in any way without the express written permission of MTI. You may not otherwise amend, copy, create derivative works from, reverse engineer, display, distribute, edit, license, modify, reproduce, rent, sell, and/or transmit any part of this Website.
Trademarks
The names of actual companies and products mentioned herein may be the trademarks of their respective owners and are used strictly for clarification to help our customers purchase products. We are not claiming to be the owners of any of the following trademarks. We believe the following is an accurate listing of the owners of various marks used on this site, and welcome any corrections or additions.
Caterpillar and CAT are registered trademarks of Caterpillar, Inc. of Peoria, Illinois.
Ditch Witch®, Subsite®, and JetTrac® are registered trademarks of The Charles Machine Works, Inc. of Perry, Oklahoma.
DCI® and Digitrak® are registered trademarks of Digital Control, Inc. of Kent, Washington.
Hammerhead® Hydroguide® and Hydroburst® are registered trademarks of Earth Tool Company, L.L.C. of Lake Mills, Wisconsin.
Hunting® is a registered trademark of the Hunting PLC Corporation of London, United Kingdom.
Vermeer® is a registered trademark of Vermeer Corporation of Pella, Iowa.
Grundodrill® is a registered trademark of TT Technologies, Inc. of Aurora, IL.
Trencor® and the “A” logo are registered trademarks of American Augers, Inc. of West Salem, OH.
Inquiries
General legal inquiries concerning these policies and terms may be made at: sales@mtiequip.com.
Return Policy
At MTI Equipment, we strive to ensure that our customers are fully satisfied with their purchases. Please read our return policy carefully to understand your rights and obligations regarding returns and exchanges.
Return Eligibility
We accept returns of new items under the following conditions:
- New Items: Select new items are eligible for return. Unused items must be returned within 30 days of the delivery date for a full refund or exchange. Items must be returned in their original packaging with all included accessories, manuals, and tags intact. Please contact for a list of eligible items.
Non-Returnable Items
- Used Equipment: All used equipment is sold as-is and is not eligible for returns. Used equipment may show signs of wear or use. Due to the nature of these items, returns on used equipment are only eligible if the item was received in a condition other than what was described at the time of sale. By purchasing a used item sold as-is, you acknowledge and accept its condition, as described at the time of sale.
Return Process
To initiate a return:
- Contact our customer service team at sales@mtiequip.com within the return period to initiate the return process. You will be provided with a return authorization number (RMA#)
- Carefully repack the item(s) in the original packaging. Include RMA#
- Ship the item(s) back to us at 2423 Commerce Pkwy, North Port, FL 34289. Return shipping costs are the responsibility of the customer unless the item was damaged or misrepresented.
Once your return is received and inspected, we will notify you via email of your refund or exchange eligibility. Refunds will be processed to the original payment method within 7-10 business days.
For further inquiries, please contact our support team at sales@mtiequp.com or +1 (941) 474-6789.